Iraqi Journal for Administrative Sciences

The research aimed to prove the extent of the possibility of using the balanced relationship card in measuring the strategic performance of the Commercial Bank of Iraq, due to the importance of this in developing the bank’s capabilities and improving its performance. The research problem was based on the importance of the balanced relationship card in measuring the strategic performance of the service organization, and banking organizations in particular, and tried to The research is an answer to the question: Is it possible to adapt the balanced score card and use it to measure performance in the Commercial Bank of Iraq (Al-Rasheed Bank)? For the purposes of collecting field data, a closed-ended questionnaire was designed with two sections. The first section included variables and paragraphs that measured the performance of the bank under study according to the axes (perspectives) of the balanced score card. The second section included closed-ended variables and paragraphs to measure the current reality of the bank under study. The form was distributed. On a deliberate sample of (50) individuals, selected from the study population that included administrative bodies and technical competencies at Al-Rashid Bank (Baghdad), the research showed a set of results, the most important of which is the bank’s lack of an objective link between its goals and activities, starting with employees and ending with the market, customers, and financial results. This provides a more appropriate environment for using the balanced score card to measure and develop the performance of the commercial bank under study.

The current study took upon itself the responsibility of answering a major question: To what extent can our local organizations be educated organizations? In order to cover the aspects of the topic, the study reviewed a number of points of view regarding the characteristics of learning organizations, and the final opinion settled on choosing the (2001 Daft) model to be tested in one of the local organizations that deal with the most prominent and important environmental challenges (technological change), the General Company for Electrical Industries. The study was limited to two main hypotheses, which the statistical methods used (arithmetic mean and standard deviation Kruskal-Wallis test) resulted in their rejection. The study, which adopted the questionnaire as its main tool, also resulted in a main conclusion that our local organizations are close to being learning organizations, which prompted the researchers to propose a number of recommendations, the most prominent of which is the necessity of activating the role of the human element by providing training and information opportunities, as well as urging the administrations of local organizations. To move towards adopting a team approach and granting individuals more powers in the field of employment.

The research discusses the application of Crosby's four constants, including quality, quality system, quality standard, and quality measure, in two organizations, one of which is qualified to obtain the ISO 9001:2000 certificate and the other is not qualified for that certificate. The research has proven that the organization being rehabilitated has improved performance from the inputs to the final product... The environment of this organization is also suitable for applying Crosby’s principles, the application of which reflects positively on improving quality as well as enhancing its competitiveness locally and internationally.

The research aims to study organizational power and knowledge management and their impact on the organization’s effectiveness. In order to achieve this, power was expressed in the dimensions of legitimate power, information power, experience power, proximity power, and reference power) and knowledge management in the dimensions of (market, customers, communications, technology, competitive suppliers). , and patents), while effectiveness was expressed in the dimensions of morale, anxiety, and performance. A questionnaire form was used to obtain information through the answers of (60) managers representing the senior administrative leadership of (10) companies from the mixed Iraqi industrial sector. The research reached a number of Conclusions including: The first main hypothesis was achieved by (78.9), which states that there are significant correlations between the research variables. . The second main hypothesis was achieved with a percentage of (778), which states that power and knowledge influence the effectiveness of the organization. The research concluded with a number of recommendations, including: paying attention to organizational strength and spreading knowledge sharing as factors influencing the effectiveness of the organization, which is one of the basic tests for judging the good performance of the organization. A call to study other variables that affect the effectiveness of industrial sector companies and were not included in the research model. Testing the research model in other organizations such as insurance companies, banks, universities, etc.

Unemployment is a negative, unhealthy phenomenon with psychological and humanitarian dimensions and has unlimited bad economic, social and political effects and repercussions on all segments of society. Given the worsening political and economic situation in Iraq, it has had a negative impact on the well-being of society. The armies of the unemployed have led to serious repercussions on society, especially young people. We must pay attention here to the fact that this phenomenon has adverse effects and repercussions on society, and that the failure to find radical solutions to this The scourge, or at least alleviating it, will make this phenomenon more like a time bomb capable of exploding at any moment, not to mention that it is a factor of instability in Iraq.

This research examines the role of charismatic leadership in achieving competitive advantage through the effect of the charismatic leadership role in both the comprehensive cost strategy. The excellence strategy and the focus strategy through linking charismatic leadership and the three strategies, where the Sama and Salsabil mineral water laboratories in Karbala were chosen to study the leadership styles in both laboratories, and by virtue of their competitive nature in the labor market and the influence of those leaders on the strategies that included the research sample and accordingly, the use of The appropriate tool is the questionnaire form and its application
On a sample representative of the study population, then procedures for correcting the tool and appropriate statistical analysis were carried out to answer the study’s questions, and then arriving at a set of conclusions, the most important of which is that the charismatic leadership style is one of the important methods towards directing the efforts of employees to achieve the highest levels of performance, in addition to the prominent role of this style in determining The optimal competitive strategies for both factories. The most important recommendations are the need to provide the opportunity for managers, department heads, and production line supervisors to highlight the charismatic leadership role and work to develop and enhance competitive strategies for both genders. The charismatic personality is a leadership personality who possesses a wide range of talents and abilities to understand followers and how to draw strategies and policies aimed at the success of the organization and achieving its goals. In fact, this personality is rare in practical reality, but this does not negate its existence in multiple forms, as charismatic leadership personalities have emerged who were able to achieve the best results in various fields of life and develop human behavior. One of the greatest examples of this is the personality of the Prophet Muhammad (PBUH) Napoleon, and many of these personalities, and it is observed that they practice Some methods of charismatic leadership at different administrative levels and in various organizations, but they are ignorant of calling it (charismatic leadership) as a term. On this basis, the research assumes the existence of a problem, which is that how can charismatic leadership achieve a competitive advantage in organizations, which contributes to their development? Therefore, the research aims to highlight the role Charismatic leadership in developing business organizations and its reflection in changing images of history. To achieve the goal of the research, a questionnaire form was relied upon as a research tool, using some statistical methods to analyze the results of this research. The research included several axes, the first of which dealt with the concept and types of charismatic leadership. The second included the concept of competitive advantage and its dimensions, and the third specialized in analyzing the results. The research reached some conclusions. Both laboratories under study deal with strategy as a leadership style, but in varying proportions. The recommendations focused on the possibility of linking charismatic leadership and competitive strategies, especially for the Sama Mineral Water Factory.