Iraqi Journal for Administrative Sciences

The study aimed to identify the role of each of the social networks in promoting customer turst in the telecommunications sector in Iraq, through the use of modern and sophisticated techniques in contact with customers, launched the study of the problem has been expressed a number of intellectual and practical questions , been targeted answered clarify theoretical philosophy and connotations intellectual of the three variables addressed by the study, namely, (a social networks and viral marketing strategy and customer confidence), one of the modern general Arab environment especially the Iraqi and the environment spammers intellectual, and then diagnose the level of importance, impact and potential application in the telecommunications sector in Iraq, it was this study apply to mobile phone companies in Iraq (ether, Asia torrent, Cork, Itisaluna) through composed a sample of 100 member occupy managerial positions, questionnaire has been designed to collect the necessary data, and has emerged as the importance of the study of modern variables dealt with and that have not had sufficient attention to studying these variables and push them to try to study their impact on the various aspects of the work in service companies in Iraq, I was used multiple statistic methods to enrich the practical side of the study, including simple and multiple correlation coefficient to measure the correlation between variables and use T to see the moral Simple correlations and analysis of simple and multiple F test regression to determine the moral regression equation was also used R to the interpretation of the amount of the influence of the independent variables on the dependent variable, the study reached a set of conclusions which my help companies to improve there performance and reach competitive centers, and on this basis The study came out a set of recommendations focused on the need for a whole benefit from the current study and reached in strengthening the competitive position of the sample companies through the optimal use and benefit from all of the social networking strategy and viral marketing and its role in enhancing the confidence of the customer networks

This research includes estimating the distribution of theGeneralized logarithm series the two-parameter parameters, one of the distributions Discrete has three modalities adopted in the estimate is method Maximum likelihood and the method of moments and the method proposed include the use of search Cuckoo algorithm techniques to generate test data automatically and through the estimation parameters specimen user where and conducted simulation experiments when volumes of samples (n = 100,250,400) and repeated each experiment (L = 1000) and the use of average squares error (MSE) and the Absolute mean percentage error (MPE) to compare the estimators have presented the results of the estimation of the two parameters (α, β).

The study aims to highlight the important and vital subject is centered in the diagnosis of the role of marketing visual in furthering the mind of the organization, in a sample of existing commercial complexes in Babylon .oajeryt province, processing and analysis of data obtained through the questionnaire prepared for this purpose, where he was seeking the views of ( 140) responsive, as well as personal interviews.
And use the correlation coefficient (Spearman) to measure the correlation between variables and test (t) to know the significance of the moral of this relationship, and analysis of simple regression (Simple Regression Analysis), and test (F) to determine the moral regression equation, as was the use of( R2) to explain the amount of impact variables Independent adoptedin the variable.
And the study found the most important set of conclusions there is a relationship and the impact of marketing in the visual and mental status of the organization.The study then concluded with a set of recommendations highlighted the need for the adoption of the surveyed visual marketing exhibitions being newly input contemporary marketing which is based on providing products according to the wishes and needs of the customer, as well as the use of modern technology and provide multiple designs and in line with those needs

This research is an attempt to find resolution for the study problem represented by that the cost traditional system of the current economical units does not show the customer profitability analysis; if an accountant attempt to conduct such analysis the result would be misleading information due to depending on obscure data relating the indirect cost, and this would resulted in making wrong decisions.
The study aims basically to analyze the customer profitability according to the traditional method and the cost method basing on activities. The two method are compared with each other to show the role of each one in managing the costumer relation and the competitive advantage of the economical unit.
To achieve this aim, the research depends on the following hypothesis( using the customer profitability analysis according to the cost method basing on activities would provide the information that help the administration in improving its relation with the costumer, and consequently, achieve the sustainable competitive advantage.
The research concludes a number of theoretical and practical conclusions; the most important one is that analyzing customer profitability according to the traditional system of costs has a negative effect on managing the costumer relation and the competitive advantage as it give misleading information and data due to depending on obscure data relating the indirect cost, and this would resulted in making wrong strategic decisions.
The researcher recommends the following:- To apply customer profitability analysis, the economical units have to provide all the required devices and means, designing the records and documents to provide detailed information represented by the revenues and costs on the level of costumer.

Risks prices which face stocks are fundamental factors that attract investor due to achieved returns through his investment activities that affected by environment conditions surrounding ( Locally and Internationally ).
These returns differed in its highest and lowest returns due the available investment opportunities at these conditions for local and internal investor which lead to a right investment decision.
Stock attraction comes with the level of return achievement that added to his investment portfolio. Hence, it is better to the investor to consume any opportunity of selling or buying stocks in suitable ways with what he want to reach through risks fluctuation. This study aimed to put light on the effect of these fluctuations on investment activities followed by share attraction.
Analysis was conducted to the factors that affected on these fluctuations on the available data for study sample of market stocks for seven chosen countries with (10) companies of each market on sampling looking conditions from the period of (March, 2011 to April, 2015) , by the use of numerous style of finance and statistics.
The study revealed the number of conclusions, the most important of them is the presence of different in investment lines ( Securities Market Line ) (SML) locally and internationally, due to the difference in risk shares resulted from the it's environment conditions surrounding. This confirms that locally stocks attraction differs from internationally stock attraction due to the difference between locally investment line and internationally investment line.
This study reached a number of recommendations, the most important of all is necessitate of Iraqi investor with a right way to consume any investment opportunities on locally and internationally levels through stocks, If the market exaggerates in price stocks, then the investor should sell, due to loss through keeping them, If the market make the prices too low then he should by them to achieve additional returns, and if the market gave good price, the investor should achieve a balanced state, and selling or buying depend on the investor himself to choose and prefer.

Saw the current era rapid developments at the level of manufacturing organizations or learning and at the level of the state's economic relations in the lost world full of competition governed by the new systems and rules too complex as well as information technology and communication revolution and its impact on manufacturing and educational institutions, which follows that increased competition among all the institutions, in particular Educational institutions . Because the scientific development of any society reflects the extent provided by usurps the responsibility for this development lies class basis upon educational institutions, that the main problem is pushing to take over those institutions responsible for reasoning and diagnose performance level of scientific research sample (University of Karbala), depending on the set of standards have been developed by the Association of Arab universities and stems search of the premise that there is a set of scientific factors, financial, social etc ... have an impact on the quality of scientific research and the study found a set of conclusions most important that there should be unity or facial responsible take on the management of scientific research and management plans Hanh also reached a series of recommendations including the need to allocate a special budget to support scientific research and publication

The study aims to identify the extent of adoption of Banking departments to the variables of marketing communications strategy as well as the extent of their impact in enhancing the quality of service Banking Introduction administration, and to achieve that it questionnaire has been designed and distributed to a sample of the Government Banks and Associations of (12) Bank have been the choice of (50) member to test The relationship between the control strategy and quality Banking services provided variables as well as the impact of that strategy on the quality of service Banking provided, it was reached for many of the conclusions and recommendations, including a correlation relationship with significance between marketing communications strategy variables and the dimensions of the elements enhance the quality of Banking Services Department as well as the presence of impact moral variables independent (advertising, sales promotion, personal selling, direct marketing, public relations) in the approved variables (reliability, trust and credibility, responsiveness, tangibility, empathy), and that advertising is one of the most media impact in the purchasing behavior of customers, but he has not received the attention required as well as the study found a number of recommendations, including the need for the Banking departments develop practical steps interesting key elements of the strategy of marketing communications and activated and create an environment in administrative and marketing to provide services QC occasion along with the introduction of bank employees courses qualifying in the field of marketing communications as well as in customer service to provide the service Banking outstanding and the development of specialized marketing departments of banks surveyed banking.

Sought this research is to determine the relationship between organizational justice and all of the organizational commitment and behaviors of organizational citizenship and their impact in achieving high performance organizations application in the Iraqi our organizations and in order to achieve this purpose, the researcher adopted the dimensions of organizational justice (distributive justice, justice procedural and interactive justice) based on the equality theory for (Adam 1965), and the dimensions of organizational commitment (affective commitment and continuous commitment and normative commitment) based on (Meyer & Allen, 1990), and the dimensions of the behavior of organizational citizenship (altruism, civility, conscientiousness, sportsmanship, civilized behavior) according to (Organ, 1988), and also has been adoption of the dimensions of high performance (quality management, long-term commitment, openness and effective approach, continuous improvement, the quality of the labor force) based on (DeWaal,etal.,2014). Were selected range of commercial private banks staff / Karbala branch of a field to search through a questionnaire form included 60 employees at the surveyed banks, as well as personal interviews, as well as personal interviews. It has been used correlation coefficient (Spearman), and test (t) to see significant relationship between the variables, and test (F) to determine the moral regression equation, has also been used (R²) to explain how the impact of the independent variable on the dependent variable. One of the main conclusions that have been reached is that there is a close and active role between organizational justice and all of the regulatory and organizational citizenship behaviors commitment to the achievement of high performance banks, research has concluded a number of recommendations, including the following:
1. focus towards the workers organizational justice Perceiveddirect impact on the show required to work and the consolidation of citizenship behaviors among workers commitment to their contribution to achieving high performance of their organizations.
2. work to strengthen the commitment necessary to achieve high performance through the application of various types of organizational justice.
3. work to strengthen citizenship behaviors necessary to achieve high performance by rewarding those behaviors in different ways.
4. support positive organizational values in the work environment, such as justice, equality, participation and loyalty at the bank level so as to contribute to efforts to improve the performance levels of employees.
5. focus on promoting the spirit of cooperation and assistance among employees to gain access to the altruistic behavior that achieves high performance.

The current research aims to determine the role of organizational virtuousness as a moderated variable for the relationship between perceived organizational support and organizational citizenship behavior, as was measure of the organizational virtuousness variable based on scale (Cameron, 2003) was measure of perceived organizational support based on (Eisenberger et al., 1986) as was the adoption of a scale (Organ, 1988) to measure the organizational citizenship behavior, has been selected cement plant of Karbala a field to search through a questionnaire form included (113) employee from managerials and technicians. In order to test the research hypotheses were use of confirmatory factor analysis (structural equation modeling) and some descriptive statistics, correlation analysis and simple regression analysis and hierarchical multiple regression analysis and the adoption method of Moderation Analysis . Has been reached to a set of conclusions that the most important organizational virtuousness variable modifies or enhances the influential relationship between perceived organizational support methods actually adopted by the administration and organizational citizenship behavior being followed by employees to the level of the internal environment in the plant , research has concluded anumber of appropriate recommendations.

The research aims to Analysis the relationship between Supply Chain finance and working capital for the company Baghdad for soft drinks for the period from 2004 to 2014 . analysis was Supply Chain finance measure through (the funding period, sales of existing days and days of accounts payable) As well as the working capital measure of the difference between current assets and current liabilities specifically measure (cash, inventory, accounts receivable, short-term loans and accounts payable).According to the data available on the company's official site and location of the Iraq Stock Exchange using the financial equations and statistical methods that have been analyzed using the program (SPSS.V.20) and the results showed that the supply chain finance have a significant impact on working capital. Keywords: supply chain financing, working capital, cash, inventory, accounts receivable, accounts payable, short-term loans.