Tikrit Journal of Administrative and Economic Sciences

The aim of the research is to shed light on the analysis and measurement of Basel III controls, which have a role in influencing the volume of deposits for the surveyed banks, as well as diagnosing and knowing what factors affect the application of Basel III controls. The problem of the study started from the main question of the study, which is "Do the requirements of the Basel III Committee affect bank deposits? The study was also based on two main hypotheses. As the research adopted the descriptive-analytical approach to determine the indicators that should be included in the study, and represented the research community in the Iraqi banking sector so that the number of banks would be a sample for the study which is (10) banks, and the study used the analytical method to analyze data to reach the results
The study reached a number of conclusions and recommendations, the most important of which was the significant effect of the Basel III Committee's controls on the deposit coverage rate. In light of these results, the study recommended several recommendations, the most important of which is the formation of internal committees in the general administration of banks that specialize in the recommendations of the Basel Committee.

The research aims to demonstrate the impact of strategic leadership practices in achieving strategic sovereignty, among a selected sample of academic leaders in a number of Iraqi universities. The research problem focused on determining the intellectual and philosophical premises of this perspective at the level of higher education institutions in the Iraqi environment. For the purpose of achieving the objectives and hypotheses of the research, a hypothetical scheme was developed through which the nature of the logical relations between the research variables and its dimensions was determined. The researcher used the descriptive analytical method in order to reach the results, and the questionnaire was a main tool in collecting data and information related to the field aspect of the research. As a number of Iraqi universities were selected (Tikrit University, University of Anbar, Samarra University, Fallujah University) as a field for research through a sample of (204) academic leaders out of the total research community of (432) academic leaders, as the forms valid for statistical analysis were (193) questionnaire forms.
The research came out with a set of results that matched its hypotheses, the most important of which were: The achievement of strategic sovereignty in Iraqi universities, the research sample, is closely related to the adoption of strategic leadership practices in academic work. And consequently, strengthening strategic sovereignty in educational institutions will give them a great competitive power that enables them to Dealing with the competitive pressures to which it is exposed by other competing organizations.

The purpose of the research is to study the association and impact of knowledge sharing through its dimensions (pleasure in helping others, efficient self-knowledge, support for higher management, organizational incentives, use of information and communication technology). In reducing the causes of organizational silence (distrust towards managers, fear of breaking relationships or Stop it, fear of speaking out loud, fear of social isolation) in the health sector environment in Salah al-Din. The descriptive and analytical research method was adopted as the research relied on the deductive method. The research problem is embodied by the following question (What is the role of knowledge sharing in reducing the causes of organizational silence in Salah El-Din General Hospital?). The main research hypothesis is that there is a correlation and effect between knowledge sharing in its dimensions and the reduction of the causes of organizational silence in its dimensions. A sample of (146) individuals. A set of results, the most important of which is the existence of correlation and impact relationships at the macro and sub-level. The research recommends paying more and more attention to knowledge sharing for the purpose of completely eliminating the causes of organizational silence, and the research is unique in that it combines two variables in the environment of the Iraqi health sector, as well as dealing with the analytical aspect.

The aim of the research is to study the impact of servant leadership with its dimensions (empowerment, emotional containment, altruism) in the development of administrative creativity in its dimensions (idea generation, implementation of change, problem solving). The research also took the Salah al-Din Education Directorate as a field for study through a random sample of directors of departments, divisions and units in the surveyed directorate, which numbered (49 individuals. (
The research relied on the descriptive analytical method in data processing and analysis, based on the SPSS software package. The results of the statistical processing of the data showed a positive, significant, and statistically significant effect of servant leadership in developing the administrative creativity of managers in the directorate in question, and in light of this, a set of recommendations were formulated that it is hoped that those concerned in the current study will benefit from it.

The study aimed to shed light on the role played by the information technology to achieve right decision in the field of processes design, to achieve this goal, the researchers relied on the descriptive analytical method, which focuses on studying the phenomenon as it exists in reality, as it is an accurate description and expresses it qualitatively and quantitatively. The Oil Products Distribution Company/Kirkuk branch was chosen as the field for the study, and in order to achieve the goal and answer the questions of the intellectual problem of the study, a hypothetical outline was built showing the correlation and influence relations between the study variables. A random sample of (266) respondents was selected from the employees of the Oil Products Distribution Company/Kirkuk branch, The questionnaire was relied on as a main tool for collecting data on the field part. As for the theoretical part, it was covered by relying on the contributions of researchers collected from Arab and foreign sources. The study reached a set of conclusions, the most important of which was the existence of a significant correlation and impact of information technology on process design decisions.

This study sought to shed light on the variables of digital marketing tools and the quality of electronic banking service because of their great importance to banks today as there are one of the basic issues that enable banks to confront environmental changes. This reflects the objectives of the study, the most important of which was diagnosing what the study can produce in the light of the relationship of impact and the correlation between its variables.
To achieve the desired objectives of the study, the descriptive analytical method was used. A sample of individuals working in the keycard outlets in Anbar Governorate with a size of (66) individuals was chosen to conduct the study using a variety of statistical tools and methods to analyze data and information. The SPSS.V23 software was used in the process of extracting the results. The study reached a set of conclusions, the most important of which is (there is a positive significant correlation between the two variables of digital marketing tools and the quality of the electronic banking service at the overall level, and the strongest correlation was between online marketing and the quality of the electronic banking service).
Depending on the conclusions reached by the study, proposals were made that are consistent with these conclusions, the most important of which (it requires the outlets in question to consider the variable digital marketing tools in order to keep pace with growth and continuous development, as a major growth strategy in the business environment.

The study indicated the importance of measuring the impact of management information systems on the performance of employees in the administrative and financial department. Where the size of the study population (203) was chosen from different employees. In addition, the surveys were sent out to various levels of management. The sample for the study was selected using a snowball method, as described by the researchers. There was a total of 57 surveys sent out, but only 55 valid responses.
The importance of research lies in the fact that information systems are of particular importance in light of the information and communication revolution, as modern information systems have turned out to be one of the most important sources of technology. The main research problem appears within the scope of the researchers’ observation, bearing in mind that one of the researchers is among the workforce in the Ministry of Higher Education and Scientific Research. Specifically, this study aims to address the following question: How widespread is the usage of management information systems in the Iraqi Ministry of Higher Education? The results showed a statistically significant influence of the gadgets' efficacy on the productivity of staff at the Iraqi Ministry of Higher Education. Data about cutting-edge software systems Resources (both human and technological), knowledge, and skill. The effectiveness of the databases, usability, and systems used by the Iraqi Ministry of Higher Education.
After taking into account all of these factors, the researchers came to the conclusion that the Iraqi Ministry of Education should prioritize improving the effectiveness of its technology and programmers. This recommendation is in line with the fundamental needs of managing contemporary information systems and accounts for the use of Internet and Intranet-based communication technologies. Within this context, the Iraqi Ministry of Higher Education.

The main objective of this study is to investigate the impacts of crucial contingencies on innovation ambidexterity and show the role of bureaucracy as a mediating variable. The other main objectives are concerned to define crucial contingencies’ applications in the innovation ambidexterity, in addition to testing the significance of the relationship between levels of emergency situations and creative ingenuity and show the role of bureaucracy as a mediating variable on a target sample of Zain Telecom Company. The methodology of study is supported by an interview with clients and employees of the company. Their number reached (302) out of (312) respondents, representing (97%) in the company. The program (SPSS) & (Smart PLS) was relied upon to perform the statistical analysis of the research questionnaires. The most important results that were reached were the importance of the crucial contingencies variable as it reflects the quality of the administrative system and overcoming the deviation in innovation ambidexterity by mediating bureaucracy, which is the basis of organizational design through the main hypotheses adopted for this purpose.

This study is concerned with identifying the role of soft leadership skills, whose dimensions consist of (communication skills, development and training skills, cooperation and teamwork skills, professional ethics and values practices) in promoting discrimination in human resources. The descriptive analytical approach was adopted, as the data were collected through the design of a survey questionnaire and distributed to the administrative staff in the Salah al-Din Health Directorate. Which numbered (63) forms, (61) were retrieved. I.e. (96.8%), which represents the approved sample of the study valid for statistical analysis. The data was analyzed according to the statistical analysis program (SPSS.V22). One of the most important findings of the study: that the answers of the research sample were close to agreement with the paragraphs of soft leadership, and this result reflects the reality of the interest of the Salah El-Din Health Directorate in soft leadership. The study made several recommendations, including: The necessity of developing soft leadership in a way High in order to influence others, and to avoid any changes that occur in the future, such as (Covid 19) and others.

The research aims to shed light on the reality of core capabilities and strategic ingenuity by diagnosing and analyzing its dimensions and importance in the researched organization and testing the correlation and influence relationships between core capabilities and strategic ingenuity.
For the purpose of achieving the objectives of the research and answering the questions raised, the researcher used the descriptive analytical approach, and in light of this, the questionnaire was designed as a main tool for data and information collection. As (150) questionnaires were distributed to a sample of the research community represented by the administrative leaders in the General Company for the Pharmaceutical Industry and Medical Supplies in Samarra. Which consisted of (210) and retrieved (148) questionnaires from them, and it was found that all of them are valid for analysis. After data collection and statistical analysis, the research reached a number of results, the most important of which are: The existence of a significant correlation between core capabilities and strategic ingenuity. As well as the existence of an impact of core capabilities in strategic ingenuity. In light of With these results, a set of proposals were formulated, the most important of which is the company’s management, taking into account the motivational plans for all employees for satisfaction and satisfaction according to their efforts to meet the work required of them effectively. In addition to the company’s management orientation towards expanding the range of its products to include current and prospective customers to reach a competitive advantage characterized by growth and success.

The research aims to know the extent to which the characteristics of environmentally friendly products contribute to enhancing the mental status of customers. An exploratory study of the opinions of a sample of customers in mineral water companies in the city center of Kirkuk. A sample of (120) customers was selected. A questionnaire was adopted to obtain the data and several statistical methods were used, including the approach descriptive data analysis and extraction of results using the statistical program SPSS. The research reached the existence of a significant correlation between the characteristics of environmentally friendly products and the mental status at the total level. The research suggestion that the organization in question should take into account the great interest in environmentally friendly products in the labor market at the present time, especially that the modern trend now is an orientation towards the environment, so it is necessary to enhance the value of environmentally friendly products in the minds of customers.

The research aims to determine the impact of environmental sustainability on the mental status. An exploratory study of the opinions of a sample of customers in mineral water companies in the city center of Kirkuk. A sample of (120) customers was selected and statistical methods were used, including the descriptive approach in data analysis and extraction of results using the SPSS statistical program. To the most important conclusions that there is no correlation and impact with a statistically significant significance between the environmental sustainability variable and the dependent variable mental status. He also reached the most important proposal for the surveyed organizations to continuously pay attention to environmental aspects in all production processes within the company, and this contributes greatly to preserving the environment for the customer after achieving satisfaction and loyalty.

This research focused on the study of the critical factors to increase the productivity of workers. Began to clarify the concept of these factors and their importance, objectives and sources, followed by clarifying the concept of labor productivity and its importance and ways to measure it, then followed by an attempt to identify the most important factors critical to increasing productivity. The main contribution of this research was to present a simplified model that categorizes these factors according to the channel of their influence in increasing productivity, as this model showed the presence of three channels of influence. Which are (a) the decisive factors in workers' knowledge of work, which included training and qualification (b) the critical factors in the desire to work, including wages Incentives and (c) the critical factors in the ability to work, including the level of health. The questionnaire was distributed to a sample of employees of the General Company for Mishraq Sulfur whose size amounted to (197). The study was concluded that there is a existence of a varying effect of the decisive factors on the productivity of workers directly proportional to the increase, meaning the greater the size of the decisive factors, the greater their impact on the productivity of workers in this model. And the classification that is presented to the critical factors to increase productivity enabling to clarify the influence relationships between these factors on the one hand and the increase in productivity on the other hand. This helps in organizing efforts, programs and plans Aimed at increasing the productivity of workers, whether at the level of business or at the state level.

The current research seeks to present a proposed model for the design of a dynamic cellular manufacturing system in the Light Industries Company/Ashtar in Baghdad, one of the Iraqi industrial companies. With the aim of generating an industrial environment capable of accommodating rapid changes in the market to meet the changing and diverse needs and desires of the customer at the lowest possible cost, at the right time and the required quality. To achieve the current research relied on the methods of artificial intelligence, employing them and benefiting from them in the industrial field, especially the genetic algorithm. Accordingly, the current research included a theoretical framework for the dynamic cellular manufacturing system and the genetic algorithm, in light of what was mentioned in the Arab and foreign sources related to them. The research also adopted a field framework to design this system in the researched company using the genetic algorithm, and the researchers chose the freezers and models labs as a field for study, and in light of the results of the programming language program (MATLAB). It was reached to build a proposed model that reflects the virtual reality of this system. On the basis of that, the research reached a set of conclusions, the most important of which is the genetic algorithm that contributed significantly and effectively to finding the optimal cellular path for the dynamic cellular manufacturing system and reducing both the total time and the total cost of production. In light of this a set of proposals were presented showing the importance of shifting from the existing cellular manufacturing system in the field of study to the dynamic cellular manufacturing system.

In the light of the information technology revolution, the emergence of the Internet of Things (IoT) is an important development that can enhance the efficiency of daily activities, such as increasing communication efficiency for users around the world. Within this context, few users realize the benefits of using IoT services. In general, most of the previous studies focused on technical aspects of the Internet of Things, such as architectural dimensions and wireless sensor networks, and the studies did not focus on examining the perceptions of IoT users. The aim of this study is to determine the factors that affect users' adoption of IoT services in an educational institution in Iraq. Random samples were used to collect data from 302 (faculty) at Northern Technical University. The UTAUT model was used with the addition of two factors (privacy, trust), as current research confirmed the importance of these two factors in the users' decision to adopt new technologies. The current study found that social influence is the most important factor regarding behavioral intention (BI) to use IoT services followed by expected effort, privacy and performance expectations. Facilitating conditions have an impact on the behavior of using IoT services. Finally, the study recommends decision makers in higher education institutions to use Internet of Things services and work to increase users' awareness of its benefits.

The study aims to determine the role of chameleon leadership behaviors in enhancing organizational effectiveness among a selected sample of academic leaders at the Tikrit University who represent the top of the educational pyramid from an administrative and scientific point of view. The researcher used the descriptive analytical method in order to reach the results. And the questionnaire as a main tool in collecting data and information related to the field aspect of the study. Tikrit University was field-selected for the study and its hypotheses were tested, as (120) questionnaires were distributed to a sample of academic leaders at University, the field in question received (116) and the valid forms were (110) questionnaires after the exclusion of (6) invalid questionnaire. After collecting data and processing it statistically through the statistical programs (SPSSV18) and (AMOSV21), the study reached a number of results, the most important of which are: - The results of the study showed that the researched educational organization adopts the dimensions of chameleon leadership behaviors from the academic leaders' point of view. The study recommends that the administration of colleges at Tikrit University should direct the participation of all administrative levels in setting the planned goals for community service.

The research aims to measure and analyze the relationship between the concurrent engineering dimensions (parallelism, standardization, integration, optimization) and competitive advantage (cost, flexibility, quality, delivery). The main research problem (what is the role of employing concurrent engineering dimensions in achieving competitive advantage). It was using the program (SPSS: V25) and the program (AMOS: V23). In light of the research problem that was identified and in light of the interpretation of the relationship between the main study variables, two main hypotheses emerged: (Is there a significant correlation relationship for the dimensions of concurrent engineering and its dimensions of competitive advantage), (Is there a significant effect of the concurrent engineering dimensions and competitive advantage dimensions. When a research sample (151) individuals, and one of the most important conclusions is the availability of Concurrent engineering variable in the researched company in all its dimensions, and this is a good measure that shows what the company shows towards embracing industrialization strongly among competitors as well as the application of the decentralization policy. Concurrent engineering and competitive advantage are among the priorities that map the scope of the organization's importance.

The study aimed to measure the extent of the trend towards organizational improvisation in a number of power stations in the northern region, where the importance of improvisation increased with the organizations orientation to work in turbulent and complex environments, which includes decision-making in conditions of high uncertainty. Hence, the problem of the study emerged from raising a major question: To what extent are the administrations oriented towards organizational improvisation in the power stations of the northern region, the study sample. For the purpose of achieving the goal of the study, the study adopted the descriptive and analytical approach, and power stations (Qayyarah, Al-Mansour, Al Sharqiya, Baiji First, Baiji Second) were chosen as fields for the study. In the study, the researchers adopted the questionnaire as a main tool for that. The study reached several conclusions, the most important of which is the positive orientation of the surveyed stations’ administrations towards the practices of organizational improvisation in emergency conditions and crises that occur in the stations. Suggested developing an effective strategy to focus on organizational improvisation, and invest in individuals who have experience and directions towards discovering and exploiting opportunities.

The aim of the research deals with identifying the impact of the customer’s experience in achieving continuous improvement. The research objective deals with a group of leading organizations in the field of providing banking services and facilities to the beneficiaries, and a number of Dohuk banks were selected, as the research sample amounted to (40) male and female employees in the surveyed banks. The descriptive and analytical approach was reached, and a number of conclusions were reached, the most important of which is the customer experience, an important role in encouraging banks to benefit from customers' experiences in improving the quality of services they provide

The main objective of the research is to know the role of knowledge capital in enhancing organizational citizenship behavior. The research relied on the descriptive analytical approach in presenting and discussing data, as the method works to associate the description of the case with its analysis and conclusion of its own. To the purpose of collecting the data required to solve the research problem, the questionnaire that it was distributed to a sample of (187) administrative leaders at Tikrit University, Anbar University, and Fallujah University. By using the statistical analysis program (SPSS V.25), the data of the practical side was analyzed, which included analyzing their answers and opinions, and when testing the hypotheses, a set of conclusions was reached. The most important of them: that knowledge capital is the basic building block in building and strengthening citizenship behavior, especially structural capital, while human capital and relational capital came to a medium degree. Moreover, the results indicate that the level of practicing organizational citizenship behavior came to a high degree in universities the research sample.

The research aims to identify the test of the efficiency of the financial market at the weak level. As well as to make proposals that can be a seed for diagnosis and treatment, through a systematic framing that can lead investors, and to contribute to strengthening the movement of funds and investments then to positively reflected in economic activity and the financial market. Relying on published monthly data on market indices (Iraq, Egypt, Germany, and the United States) for the period from 2015 to 2020. Were used to measure market efficiency are Descriptive statistics, autocorrelation tests, and runs test. It indicates the inability of investors in the DAX30 index to reap high returns. The research also presented a set of proposals, perhaps the most important of which is to oblige the companies listed in the ISX60 index and the EGX30 index to strictly apply the disclosure requirements because of their impact on determining the level of efficiency of the financial market.

The research aims to show the role of the smart customer in promoting creativity in the marketing mix and the extent to which the surveyed institutions adopt the concept of the smart customer and to measure the extent of the influence and interrelationship of the smart customer in creativity with the marketing mix. A sample of (100) clients and (100) employees were selected from private banks operating in Nineveh Governorate. Statistical methods, including the descriptive approach, were used to analyze the data and extract the results using the SPSS V26 statistical program. The research reached a set of conclusions, the most important of which is the existence of a correlation and a statistically significant effect between the independent variable, the smart customer, the dependent variable, and creativity in the marketing mix. Outperform competitors in the market through continuous innovation in the services provided and the methods of providing your services.

The research aims to find out the availability of marketing deception practices through social media channels from the point of view of the research sample, and to determine its reflection on their purchasing decision and during the three main stages of purchase. For the purpose of achieving the objectives of the research and answering the research questions, the descriptive analytical approach was adopted to describe the study variables. The field of research was the e-procurement customers in Nineveh Governorate. The two researchers relied on the electronic questionnaire as a main tool for collecting the necessary data and information to complete the research. A valid response was obtained for the analysis (821), and the data was subjected to the appropriate statistical treatments using the statistical program (SPSSV.28). The research reached several results, most notably the existence of practices of marketing deception, as well as the existence of two correlations and an effect between marketing deception and the e-purchase decision through social media channels. The research recommended the need to stay away from e-marketing deception practices by marketing websites, as well as the need for official authorities to intervene in setting rules and laws for e-marketing in a way that protects customer rights.

The current research seeks to identify the role of smart power in facing crises of various kinds, and limiting them, as confronting them requires employing a mixture of hard power and soft power, represented by smart power. The extent to which the forces (hard and soft) contribute to reducing crises, as the Iraqi security institutions are trying to achieve their goals in preserving state systems, activating constructive dialogue with the parties, and providing a comfortable life for members of society by mixing forces. The descriptive analytical method was used. The questionnaire that was distributed to a sample of employees of the Iraqi security institutions, and by (60) forms were collected, sorted, analyzed and interpreted. A number of statistical methods were used to extract the values of correlation and effect coefficients, in order to verify the validity of testing the hypotheses developed. The research reached to a number of conclusions were the most important: the employment of smart power in institutions and security services has an effective role in limiting the occurrence of crises of various kinds and forms that affect the joints of the state of all civil, security and military and the lives of citizens. The research reached a number of proposals, the most important of which were: The necessity of using smart power in resolving the current crises and confronting the expected ones that affect the financial, economic, technological, social, political, security and environmental capabilities and capabilities of the state.

The aim of the current research is to highlight the role of outsourcing some activities in improving the quality of service provided to the customer at the level of the Asiacell Telecom Company. In order to achieve the goal of the research, the Asiacell company was chosen as a field by distributing the questionnaire to (51) individuals. The researchers resorted to using the statistical program (SPSS) to analyze the data. Several results have been reached, the most important of which is the validity of the hypotheses adopted by the research represented in the existence of a significant correlation between the research variables. In addition to the presence of a significant effect of the information technology activity in the dimensions of service quality, which reflects the interest of the researched company in adopting the outsourcing strategy and the harmony of the nature of the company’s work and the research variables. Speed of implementation, cost reduction, and improvement of service quality through periodic follow-up to measure the performance of contractors to ensure the achievement of the desired results.