Tikrit Journal of Administrative and Economic Sciences

The current research aims to identify the requirements of the lean manufacturing and its ability to achieve strategic success, which contributes to reducing waste in the organization investigated by highlighting the number of personnel working at Hawar Press in Duhok as a sample of the research which consists of (37), The requirements of lean manufacturing and strategic success are important elements of competitive excellence, which aim to reduce waste in the organization and increase its ability to survive against competitors and seize market opportunities for the business environment. Statistical outputs were analyzed and processed statistically and presented using the SPSS-20 statistical package using percentages, arithmetical averages, standard deviations, correlation and effect relationships. The results of the descriptive analysis of the soft manufacturing requirements showed that the total degree of agreement reached (77.71%), And the total degree of agreement of the variables of strategic success reached (72.75%). Based on the hypothesis of the research hypotheses, the research reached (a significant correlation between the requirements of lean manufacturing and strategic success) and the existence of a relationship). One of the most important findings of the research is the pursuit of business organizations to address problems before it occur through the adoption of the continuous improvement method in their work as one of the pillars of lean manufacturing and one of the most important proposals of the research the good and proper application of the philosophy industrial manufacturing philosophy and ensuring that the application is successful As it has a significant impact on the strategic success of the investigated organization.

OBJECTIVE: This research aimed at identifying the role played by the strategic direction in developing the quality of health service.
Research Methodology: The researcher used the descriptive and analytical method to study and analyze the problem and to show the relationship between its variables in Tikrit General Hospital as a field of study and testing its hypotheses. The researcher adopted questionnaire form as a data collection tool. This included taking a random sample of the doctors who work there, 100 copies of which were distributed, 88 of which were valid for measurement. Data were analyzed using appropriate statistical methods for the purpose of testing hypotheses.
Results: One of the most important results of the research was the moral impact of the strategic thrusts in developing the quality of health service in Tikrit General Hospital.

The importance of the future in the field of business has increased in importance and crystallized through the interest in applied science and try to identify what is expected to include the events and surprises and excitement of all areas of life without exception, which prompted the business companies to pay attention to the market and the acquisition of knowledge and modern technologies and employ them to enable them to enter To new markets through the invention of modern and contemporary methods in how to display their products and delivery method of scientific methodology depends on the factors of modern marketing and marketing performance better, as viral marketing is a modern concepts in the implementation of marketing functions, The scientific revolution in the field of viral marketing led to the emergence of fundamental changes in electronic commerce and to the development of new technologies and an increase in the desire to identify the cultures of others as well as their tastes and desires, All these factors were essential reasons for pushing the companies to use modern technological means to carry out their marketing activities, introducing new changes and concepts on electronic commerce, and the lack of local research that dealt with viral marketing in electronic commerce. The two researchers paid great attention to this subject and the possibility of benefiting from the viral information published on the websites In order to achieve effective methods in the business process. This was done through conducting a survey on a sample of customers in the marketing complexes consisting of (78) as the form was designed through the program G and using the statistical program SPSS16 for the purpose of analysis, so it has been concluded that all definitions provided for viral marketing is based on emails sent to users of electronic means in their sites to access general information about the products of other companies announced by the way viruses and convince them to connect Information about this message to their acquaintances to influence them for the purpose of buying or selling.

This research training to determine the relationship between marketing dimensions for service excellence and build strategies for mental status and its reflection in the customer satisfaction in fast food restaurant KFC branches in Erbil.
It is known that every service organization seeking the satisfaction of its customers, and to achieve this satisfaction which needs to follow this organization set of marketing methods and procedures, in the present research we had concerned with service and relationship building strategies place high mentality which reflected positively on customer High satisfaction, this frame the Organization's ability to achieve its goals, because it depending on its ability to deliver products that meet the requirements of customers.
The current search was spring from a fundamental problem that mental status effect on strategies of achieving customer satisfaction through service excellence, for it represents the importance of research in the theoretical side of the field and highlight these dimensions, and that the goal of current research is to provide a practical study of the surveying field about the nature of the relationship between these dimensions. In order to achieve the aims of the study the Researcher a questionnaire was formed which consist of (27) phrase to collect preliminary data from a sample which, consisting of (47) person in fast food KFC branches in Erbil, in the light of the data collected and analysis and hypothesis testing and by using a number of statistical methods as (duplicates and percentages, mathematical circles, standard deviations, allergy testing and effective, simple correlation, path analysis) by using statistical package for Social Sciences (SPSS), the researchers found a group of Conclusions most notably distinguished service has had a significant contribution to mental status strategies organizations adopted which reflected positively on customer satisfaction and researcher recommendations highlighted that research concluded it was need interest discussed by providing excellent service from all aspects and define Strengths and weaknesses in service delivery to achieve the desired competitive excellence other organizations operating in the relevant specialization.

The current research aims at studying organizational cynicism and showing its reflection on Employees’ Deviant Behavior for a sample of the employees in the General Company for Woolen Industries Their number (358), The research launched from the main problem to (is there a reflection of the organizational c cynicism in the deviant behavior for employees?). Which resulted in a number of sub-questions was the aim of the answer to quoted on it like summarizing the theoretical philosophy and intellectual goals for these variables that are as one of the vital topics imposed by the current reality. To achieve the objectives of the research, the questionnaire was used as a main tool for obtaining data and information, and After investigation of the scale was used a number of statistical methods and tools To validate search hypotheses, such as (mean, standard deviation, Pearson Correlation Coefficient, Simple Linear Regression). The research reached specific conclusions, The most important of these is that organizational cynicism practices is positively related to deviant behavior for employees. This attests to the employees cognitive in the organization in question that organizational practices and management practices un justice, Which prompts them to show negative attitudes and behaviors towards the organization and its managers .and against which was to formulate a set of recommendations that will hopefully be taken advantage of those involved in the current research.

The objective of this research is to develop the model of CMDM (competencies Model for Design Managers) presented by Hyo-Jin based on Driskill's thesis, the research focused on the emotional dimension to improve the first model from a more comprehensive perspective. This was accomplished by developing the model by the researchers and then test the developed model in the market of Egypt which was the field of the study to measure the research developed model, after measuring the research developed model on the design teams of Istikbal Company and study the strategic actions that reflect the effectiveness of the research developed model. After reaching the results of the research, a number of conclusions were pointed out, the most important of which was that the ECMDM model was valid when measured, and this was clearly reflected in the maturity of strategic actions. This means expanding the competencies perspective of the developed model and produce improved results after inclusion in the Driskill model. This will improve the company's strategic position through emotion-based design.

The purpose of this study is to evaluate the variables of succession in the University of Tikrit. This study is due to the large number of cases in which the organization lost its human resources due to reasons such as retirement to reach the legal age or leaving work due to lack of suitable working environment in addition to premature death, Which has become increasingly important in recent times by specialists and identify the most important variables affecting the current research has relied on the descriptive analytical approach to describe and diagnose the implications of the planning of the succession and the adoption of the organization by the researcher, As well as the analysis of primary data through the testing of hypotheses research. The research community represents the college councils represented by the Dean and his assistants and the heads of the departments. A sample of (30) was taken to represent the society correctly. Therefore, the results of the above tests confirm the availability of high reliability and stability for the study variables and confirm the acceptance of the main hypothesis of the research, The research recommended that attention should be paid by the senior management at the university to the importance of succession planning as a sensitive variable for the future of the university and has a high interest within the university's strategic processes.

The study aims at determining the role of the organization's characteristics and its impact on improving the quality of health service in selected sample of Saladin Health Department staff Who represent a reliable model in measuring the level of performance of this organization from the administrative and scientific , the problem of the study is that employing the characteristics of an educated organization in health organizations ideally makes these organizations the most efficient and the best in achieving success and win the satisfaction of the client (patient) , And adopted a default scheme for the study through which the objectives and hypotheses of the study were determined. The researcher used the descriptive and analytical approach to achieve the results, as well as the questionnaire as a main tool in collecting data and information related to the field side of the study. The Saladin health department was selected to study and test its hypotheses. The opinions of (110) staff members were reviewed, and the study came out with a number of recommendations and suggestions for the organization sample study.

The objective of this study is to identify the effect of the management of accounts receivables on the financial performance, in addition to focus on the policies followed by the companies studied in managing this important aspect of the current assets and the extent of their reflection on the improvement or decline in their financial performance. the study field a sample composed of nine deliberate companies represented by seven industrial companies, and two agricultural companies, for a period of eleven years (2006-2016), using statistical technics such as (Simple and Multiple Regression Coefficient). The main conclusion of this study was: there is an impact on the management of receivables on financial performance which it has been achieved receivables turnover rate that impact on the financial performance, while the proportion of day sales outstanding came in second place and occupied the influential receivables ratio that ranked the third most influential and according to the values of the effect factor, and the study concluded a Set of Suggestions for Iraqi companies that studied.

The last decades witness a prominent development in services filed which becomes a big importance in countries economics, and this create a strong competition between the presenters, In this condition there is a consciousness between the researchers and the interestings with service activities about the importance of marketing perfection management in services presentation and the enhancement of satisfaction profit chain. So its assisting the organization to pay attention with customer and to continuation of relationship with then. Adding to that, to present what customer needs from goods and services in high quality.
Because of that the current study trying to enhancing of satisfaction profit chain which represented by its variables (performance, customer satisfaction, retention of customer and profit) depending on marketing perfection management which represented by its variables (integral marketing, internal marketing, social marketing and marketing by relationship). This is by applying the study on a sample of fast food restaurants in Mosul City.
The current study trying to find answers about the following questions:
1. Is the studied restaurants adopt the marketing perfection management in its work which enhancing customer satisfaction profit chain.
2. Is there any conforming relationship between marketing perfection management and satisfaction profit chains .
3. Is there any moral impressions for the marketing perfection management variation on the variables of satisfaction profit chain.
4. Is there any moral variation in the marketing perfection management variables and the variables of satisfaction profit chain.
To answer these questions the researchers were gave four main hypothesis, which tested by using statistical program SPSS and to analyze data which collected from, a questionnaire that distributed to (36) restaurants, the study achieve to many conclusions and on the light of that many suggestions were presented.

This study examines the formation of an efficient investment portfolio based on the data of the Daily share prices 2/6/2015 to 28/6/2017, using Sharpe models. 15 companies were selected, included the first portfolio Was (7) companies, the second (8) companies, The study found that the second portfolio was efficient, based on Sharpe models. The return of the portfolio (0.0052), the standard deviation (0.1900), the Sharpe ratio (0.1594), the beta coefficient (-0.0039), and the desired return rate (25%) it was efficient the market portfolio and the first portfolio. And that the weight of the stock Must be equal of 100%100% of the Iraqi Credit Bank in the first portfolio.

The present research has dealt with the topic of describing and analyzing administrative jobs, have to activate it as well as the role it plays in determining suitable characteristics of the people occupying them in health institution ;taking into consideration Alkhansa pediatric & obstetric hospital as a sample. Therefore; the research has tackled a problem concerning the invisibility of health institutions regarding the description and analysis of the functions of its human resources resulting in a wide drawback in the way, a person occupying the position achieves administrative activities.
Based on what has been preceded, the aim of the research was determined to find ideal consistency between jobs description and characteristics of decision makers in various administrative levels. The research has adapted an analytical descriptive methodology in framing the theoretical aspect so as to attain research field findings.
The most significant among the conclusions attain by the research; including jobs description and analysis for certain medical administrative posts through considering specific position characteristics such as skills , specialization , qualifications and the significance of the jobs .The research recommends that former jobs description and analysis should be reidentified and reactivated ; yet taking into consideration resent developments in the field of human resources.

The research sought to diagnose the relationship of between strategic planning and its dimensions (Message, goals, analysis, strategic choice) And High performance in its dimensions (leadership, strategy, structure and processes, culture) In the Municipality of Baghdad, The problem of research In the low level of services provided by the Organization in question, This may be due to the need of the Organization To support the effectiveness of strategic planning processes As an important basis for achieving high rates of performance To face the problems they face , The researcher designed a questionnaire consisting of (32) paragraphs to collect preliminary data from the research sample consisting of (71) Individual, managers' assistants and heads of departments in the organization, Statistical program (SPSS) was used in data analysis to extract: The mean, standard deviation, simple linear correlation coefficient (Spearman), The research found that is a statistically significant correlation relationship Between strategic planning and high performance,The research also recommended the need to develop strategic plans to address potential problems And to monitor and evaluate these plans in accordance with environmental developments and events.

Organizations are priced in terms of the business environment now to perform their work efficiently and effectively and in a form that achieves its goals shortest time possible, and this is generally the organizations are trying hard to overcome all the obstacles that stand in the face of achieving the goals. One of the main obstacles conflict situations between individuals working that lead to a decline in work significantly based on the current research seeks to shed light on one of the most important mechanisms for the elimination of conflict and the exploitation of a zkaouat types of business which is emotional intelligence.
That was the research methodology is the study of the relationship between emotional intelligence and organizational conflict and the impact of the first in the second in terms of the possibility of reduced or canceled. The research sought to determine the effects as a community college for research and data collection adopted in the form of a questionnaire as a tool and the head of the observation and interview for the required access to the truth having analyzed the research data Baltquant necessary for this research has come to a set of conclusions including:
1. The existence of a correlation between the moral and the impact of the research variables.
2. Agreed that a lot of the research sample that paragraphs (k self- awareness and management of emotions and emotional empathy and management of human relationships).
He also presented a number of research recommendations that serve the research community and appointed in addressing the problem of conflict and reduction.

Higher educational organizations have sought to develop academic standards based on the principles of total quality as an effective tool in evaluating performance and critical to maintaining the reputation of organizations and achieving quality assurance of education. To adopt the concepts and application of techniques to meet these challenges and try to reach a degree consistent with them, the TQM (Total Quality Management) has all the attention, and this study was an attempt to study the possibility of availability of TQM requirements in private universities through the study An analytical survey of the views of a selected sample of the teaching staff working in the departments of the Faculty of Writers.
A sample of the teaching staff was selected in a number of departments of the college. Eighty (80) questionnaires were distributed. The study adopted descriptive and analytical methods in describing the society and sample of the study as well as describing and diagnosing the study variables. The questionnaire was used as a single tool. To a number of conclusions, the most important of which: the availability of some of the requirements of TQM in private colleges and varying degrees. The researcher made a set of recommendations consistent with those conclusions.

One of the most important objectives that the research sought to achieve is to measure the level of the practice of administrative leaders at Al-Hadbaa Private College in Nineveh governorate for the behaviors of the Servant Leadership.
The research sample included (40) teaching staff in this college, the research hypotheses were tested on the basis of a number of descriptive statistical measures, (t-test), and (Mann Whitney) testing to achieve research objectives. The research concluded that the administrative leadership of the Al-Hadbaa College practices the behaviors of the Servant Leadership at an average level, The administrative leadership of the college has the accumulated experience and knowledge which has given them multiple advantages to deal with all the personnel working in the college, including teaching staff, according to leadership behaviors that are Service oriented, ethical and social in an attempt to preserve this vital resource for the college and to sustain its work throughout its life, The researcher also presented a number of proposals to those administrative leaders, which are consistent with the directions and objectives of research.

One of the main objectives of this research is to measure the availability of the dimensions of the International Standard of Social Accountability (SA 8000: 2014) at Al-Noor Private College in Nineveh Governorate.
The research sample was tested on the basis of a number of descriptive statistical measures and (t) test as well as (Wilcoxon W) test to achieve the research objectives. The research concluded with a significant result, Was that College which have the dimensions of this international standard at a high level. This result indicates the successful leadership and management style of the College's administrative leadership, which has actively contributed to attracting a large number of Teaching Staff with higher degrees and different Scientific Specializations in this college, This is a clear indication of the ability of this College to expand, grow and develop in its work and its ability to implement all dimensions of the standard successfully. The researchers also submitted a number of proposals to those administrative leaders, which are consistent with the directions and objectives of this research.

The objective of the study is to identify the degree of practice of the leadership qualities of the administrative leadership in the University of Tikrit from the point of view of a number of teaching staff in that university. To achieve this goal, the problem of the study was formulated with the main question: What is the degree of leadership leadership skills of the university The study sample). In order to reach answers to the question of the study, its hypotheses were formulated. The questionnaire was used as a main tool in collecting data and information related to the field side of the study, and 250 questionnaires were distributed to a sample of the students of the various scientific titles. 230 forms were retrieved, The results were analyzed by statistical program (SPSS V.21). The study concluded with a number of conclusions, the most important of which are: The characteristics of the servant leadership at an average level in the university are studied. The relative importance of the characteristics of the servant leadership in the university is the sample of the study. Wallace Conclusions The study concluded by presenting the researchers with a number of recommendations, the most important of which is to encourage the administrative leadership in the university to work with modern concepts in leadership such as leadership and adoption as an administrative approach in its management and daily work in the Deanship of Colleges.

The main objective of the study was to identify the degree of practice of blue ocean driving indicators in the two organizations concerned, And the extent to which local telecoms companies seek to achieve outstanding performance through the leadership of blue organizations based on their philosophy to enhance their organizational performance as a key advantage to achieve customer satisfaction and achieve sustainable high profits through the optimal investment of their human resources and knowledge, In this research, we express the problem with an intellectual question, which aims to determine the availability of blue ocean leadership indicators in Zain and Asia Telecom? The study used the analytical study method, based on a set of methods and tools to collect and analyze data and information from the research sample of 103 individuals from the two companies. The research reached a number of conclusions, The reduction and exclusion, increase and innovation, which showed a high response to the trends of reduction and increase, Which achieved the highest rate of response and to a medium extent the trend of exclusion in general with a lack of efforts in the two companies in the exclusion of non-essential activities, and hear the voice of customers to see their reactions to the services provided to them.

The main objective of the study was to identify the theoretical and applied concept of quality culture and strategic performance and to deepen the awareness of the culture of quality and strategic performance in the organization in order to determine the level of interest in the culture of quality and strategic performance in the organization in question. and strategic performance, where quality culture is one of the key pillars in enhancing and improving the strategic performance of all industrial and service organizations. Hence, the problem of the study lies in the main question of what is the role of Quality in enhancing spyware strategic performance in the surveyed organization? In addition to a number of other questions, what is the quality level of the organization in question? In order to answer these questions, the descriptive study plan was formulated. In order to achieve the objectives of the study and to answer its questions, 65 questionnaires were distributed to a number of workers (in the Diyala Directorate) valid for analysis. The researcher reached a number of conclusions, most notably, Quality culture is one of the basic concepts that must be published, developed and adopted in any organization in order to elevate and raise the level of performance and achieve excellence and creativity, in view of the importance of quality culture in the work of organizations, and to develop the thinking of employees and improve their performance through the adoption of programs and training curricula on a continuous basis Before the organization investigated.

The research aims at identifying the role of organizational trimming strategies (human resource reduction, redesign of work, regulation) in enhancing organizational effectiveness according to dimensions (adaptability, achievement of goals, morale). The researcher used the methodology of the case study using the questionnaire and the actual data. The sample of the study was (70) individuals, including directors of departments and divisions, and the researcher used the program (SPSS.v.23) in the processing and analysis of data. In the light of the conclusions, the most important of which was the relationship of correlation and influence between the strategies of organizational regulation and organizational effectiveness, a number of recommendations and proposals were formulated, the most important of which is the dissemination and consolidation of organizational strategies to reach the target regulatory effectiveness.

The research aims to identify the availability of ICT dimensions in Kirkuk Communications Directorate and also to identify the reality of the use of ICT in the Directorate. The questionnaire was used for the purpose of collecting and analyzing data and information from the research sample of (60) The results of the study are: The ability of the research sample to diagnose the dimensions and employ them in Kirkuk Communications Directorate, as well as the use of individuals to distance the information and communications technology to varying degrees in the Directorate of Communications Kirkuk, and presented A number of recommendations have been made. The most important of these is the need for the Directorate of Communications of Kirkuk to increase the interest in information and communication technology in organizing and preparing the communication services in accordance with the vision of the ministry and its objectives, leading to achieving positive results at the level of managers, department heads, In the directorates and departments communications departments.

The present study is a test following the use of psychosocial capital in promoting the requirements of building the reputation of the organization. The researcher used the descriptive and analytical method to study the problem and analyze it and to show the relation between its variables in the Directorate General of Salahuddin Education as a field for studying and testing its hypotheses. The researcher adopted the questionnaire form as a data collection tool. This included taking a sample of the managers of the organization in question. (120) copies were distributed, (104) of which were valid for measurement. The data were analyzed using appropriate statistical methods for the purpose of testing hypothesis research. The problem of the study was the weakness of the adoption of psychological capital in the organization investigated, and one of the most important results of the research was the existence of a significant impact and correlation of psychological capital dimensions in enhancing the requirements of building the reputation of the organization.

This paper has used the time series data for the Iraqi dinar Exchange Rate against the American dollar for the period (2003-2014) by using the Exponential Smoothing models (Single Exponential Smoothing model and Double Exponential Smoothing model "Holt's Method"). The reason of using these models is because the high accuracy and flexible in analyzing the time series data. The results of application show that the proper and efficient model for representing time series data is:
- The Double Exponential Smoothing model according to MSE measure after determine the optimal smoothing parameter to obtain future forecasting for the on the Iraqi dinar Exchange Rates against the American dollar for the period (2015-2020), these values showed a harmonic direction with the same original time series.
- Double Exponential Smoothing (Holt’s method) has the ability to deal with the time series data that contains no seasonal pattern for the Iraqi dinar Exchange Rate against the American dollar for the period (2003-2014). The results showed that there is trend of non-seasonal decreasing trend. Minitab program has been considered for the statistical analysis.